Terms and Conditions

Welcome to My Backyard Hibachi! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and booking our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or our services.

1. Definitions

In these terms and conditions:

  • “We”, “Us”, “Our” refers to My Backyard Hibachi.
  • “You”, “Your” refers to the customer, user, or visitor of our website and services.
  • “Services” refers to the at-home hibachi chef experience and buffet self-serve catering provided by My Backyard Hibachi.
  • “Website” refers to My Backyard Hibachi’s website, accessible at [website address].

2. Service Agreement

By booking our services, you agree to the following:

  • Booking Confirmation: Your booking is confirmed once we have acknowledged and accepted your request, typically within 24 hours.
  • Service Details: The details of the service, including date, time, location, and guest count, must be accurate and confirmed by you.
  • Payment: Payment terms, including deposit requirements and final payment deadlines, will be outlined in your quote.
  • Cancellation Policy: Cancellation policies, including any applicable fees, will be provided at the time of booking.

3. Use of Website

The following rules apply to your use of our website:

  • Content: All content on this website is owned by or licensed to My Backyard Hibachi. You may not reproduce, distribute, or use any content without our express written permission.
  • Accuracy: We strive to ensure that the information on this website is accurate and up-to-date. However, we do not warrant the completeness or accuracy of the information provided.
  • Prohibited Activities: You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent, or harmful.

4. Pricing and Payment

Our pricing is subject to the following terms:

  • Quoted Prices: Prices quoted are based on the information provided by you and are subject to change if the details of your event change.
  • Minimum Requirements: Minimum guest counts apply for both Hibachi Experience and Buffet Self-Serve Catering services, as outlined on our Pricing page.
  • Travel Fees: Travel fees are calculated based on your location, as described in our Travel Policy.
  • Taxes and Gratuity: Final quotes will include any applicable taxes and gratuity, if applicable.
  • Payment Methods: We accept various payment methods, which will be specified in your quote.

5. Cancellation and Refunds

Our cancellation and refund policy is as follows:

  • Cancellation by You: If you cancel your booking, cancellation fees may apply. The amount of the fee depends on how far in advance of the event the cancellation is made.
  • Cancellation by Us: In the unlikely event that we need to cancel your booking, we will provide a full refund of any payments made.
  • Refund Process: Refunds will be processed within a reasonable timeframe, typically within [number] business days.

6. Liability

Our liability is limited as follows:

  • Service Performance: We will perform our services with reasonable care and skill. However, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with our services.
  • Allergies and Dietary Requirements: While we take precautions to accommodate dietary requirements and allergies, it is your responsibility to inform us of any specific needs in advance. We are not liable for any adverse reactions to food consumed during our services.
  • Maximum Liability: Our maximum liability for any claim arising out of or in connection with our services is limited to the amount paid by you for the services.

7. Intellectual Property

All intellectual property rights related to our services and website are owned by My Backyard Hibachi. This includes, but is not limited to, trademarks, logos, and copyrighted material. You may not use our intellectual property without our express written permission.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your State/Country], and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of [Your State/Country].

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on this website. Your continued use of the website and our services after any changes constitutes acceptance of the revised terms and conditions.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

  • Email: [Your Email Address]
  • Phone: [Your Phone Number]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.