Privacy Policy

Your privacy is important to My Backyard Hibachi. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when booking our services or contacting us.
  • Booking Information: This includes details about your event, such as the date, time, location, and number of guests.
  • Payment Information: This includes payment card details or other payment information necessary to process your bookings. Note that we use secure payment processors, and we do not store your complete payment card details on our servers.
  • Usage Data: This includes information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site.
  • Technical Data: This includes your IP address, browser type, operating system, and other technical information about your device.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you provide information to us through our website, booking forms, or when contacting us directly.
  • Automatically: Through the use of cookies and other tracking technologies when you visit our website.
  • From Third Parties: We may receive information from third-party service providers, such as payment processors and analytics providers.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To process your bookings, coordinate your events, and provide you with our hibachi catering services.
  • To Communicate with You: To respond to your inquiries, provide updates about your bookings, and send you important notices.
  • To Improve Our Website and Services: To analyze usage data and feedback to improve the functionality and user experience of our website and services.
  • For Marketing Purposes: To send you promotional emails and offers about our services, where permitted by law. You can opt-out of receiving these emails at any time.
  • To Process Payments: To securely process your payments for our services.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, delivery services, and marketing platforms.
  • Business Partners: We may share information with business partners who help us promote our services or offer complementary products and services.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
  • Other Parties: With your consent, we may share your information with other parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict who can access your information.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.
  • Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at info@mybackyardhibachi.com.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • To Improve User Experience: To remember your preferences and settings.
  • To Analyze Website Traffic: To understand how users interact with our website.
  • To Personalize Content: To display content that is relevant to your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

My Backyard Hibachi
Email: info@mybackyardhibachi.com
Phone: (484)519-1495

Effective Date: [Date]