Privacy Policy

Your privacy is important to My Backyard Hibachi. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, phone number, email address, city/state, address or ZIP code, event date, event time, adult count, kids count, service type, notes (dietary/allergies/occasion), and preferred contact method. We collect this information when you fill out our booking/quote form.
  • Usage Data: We may collect information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site. This data helps us improve our website and user experience.
  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To process your booking requests, confirm availability, and provide you with a quote.
  • Communication: To communicate with you regarding your booking, including sending confirmations, updates, and responding to your inquiries.
  • Improvement of Services: To analyze usage data and feedback to improve our website, services, and customer experience.
  • Marketing: With your consent, we may send you promotional emails about new services, special offers, or other information we think you may find interesting. You can opt out of receiving these emails at any time.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption technology to protect sensitive information transmitted online.
  • Secure Storage: Storing your information on secure servers with limited access.
  • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Cookies

We use cookies to enhance your experience on our website. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [Your Email Address]
  • Phone: [Your Phone Number]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.